LO4: Professional standards

Introduction

Both individually and in teams, you apply a relevant methodological approach used in the professional field to formulate project goals, involve stakeholders, conduct applied research, provide advice, make decisions, and deliver reports. In doing so, you keep in view the relevant ethical, intercultural, and sustainable aspects.

Self assessment: Proficient

Team Charter

The group made a team charter and I helped with structure and rules.

Link to team charter

STARR Reflection

Situation
At the start of the semester, our team needed clear agreements to collaborate effectively and prevent confusion or conflict during the project.

Task
My task was to support the creation of a structured team charter with clear rules and expectations.

Action
I helped define the structure and content of the team charter by contributing agreements on communication, task division, and team rules (DOT: Workshop – Team charter / Collaboration agreements).

Result
The team charter created clarity about how we work together and served as a reference point during the semester. This supports LO4 because it demonstrates applying a professional working approach within a team.

Reflection
This proof taught me that clear agreements early on reduce misunderstandings later. Next time, I want to add specific conflict-resolution steps and review moments to keep the charter “alive” instead of a one-time document.

HMW questions

We got a workshop from Pennie about HMW questions based on POV so in our group we all made 2 HMW questions

HMW

After we made these, we showed them to Pennie and she told us that these questions are correctly formulated for working on designing based on users needs.

STARR Reflection

Situation
During a workshop, we learned how to formulate “How Might We” questions based on a Point of View (POV) to design from user needs.

Task
My task was to create two HMW questions that correctly reflected user needs and could guide concept development.

Action
I translated the target audience and their challenges into focused HMW questions and validated them with feedback from the lecturer (DOT: Workshop – HMW questions / Problem framing, DOT: Field – Expert feedback).

Result
The HMW questions were confirmed as correctly formulated and usable for design exploration. This supports LO4 because it shows methodical problem framing aligned with professional design practice.

Reflection
This taught me that strong questions lead to stronger concepts. Next time, I want to connect each HMW question to explicit evidence (research insight or interview quote) so the framing becomes even more substantiated.

Group Retrospectives/scrum

Every sprint we check the trello, assign tasks, and do retrospectives.

My contribution is to be active during the retrospectives and help assign tasks.

These were the notes I originally took:

First retrospective:

Notes of the first retrospective

We also made a document with all the retrospectives to keep track of all that has been discussed.

You can read it here

STARR Reflection

Situation
To manage progress and maintain team alignment, we worked in sprints using Trello and held regular retrospectives.

Task
My task was to actively contribute during retrospectives and support task assignment and team reflection.

Action
I participated in sprint planning and retrospectives by reviewing the Trello board, helping define tasks, and reflecting on what went well and what needed improvement. I also documented retrospective notes and ensured the team could revisit decisions (DOT: Workshop – Scrum/Retrospective method, DOT: Showroom – Reporting/documentation).

Result
The retrospectives helped the team improve collaboration and maintain structure throughout the project. This supports LO4 because it shows applying a professional iterative working method.

Reflection
This showed me that retrospectives become more valuable when actions are specific and measurable. Next time, I want to define concrete improvement actions per sprint (owner + deadline) so changes are actually implemented.

Advisory report

The group has made an advisory report for the project.

Advisory report

I helped with writing scalability and advice for the app.

STARR Reflection

Situation
To support the client and stakeholders, our group produced an advisory report with recommendations for the project.

Task
My task was to contribute to the report by writing about scalability and giving practical advice for the application.

Action
I formulated recommendations focused on future scalability and implementation considerations, making sure they were clearly communicated in the report (DOT: Showroom – Advisory report / Recommendation writing).

Result
The advisory report provided structured guidance for stakeholders and supported informed decision-making. This supports LO4 because it demonstrates professional reporting and advisory communication.

Reflection
This proof taught me that advice becomes stronger when it is clearly linked to risks and constraints. Next time, I want to include a short prioritization (must/should/could) so stakeholders can apply recommendations more effectively.

Client Meetings

Every two weeks +/- we have a client meeting with Jacqueline, where we keep her up to date with the progress of our project, ask her any questions we have for her and vice versa. This is very important, as this is how we know that we’re on the right track.

First client meeting:

Notes of the first client meeting Notes of the first client meeting Notes of the first client meeting

We learned more about the scope of the project, gained new ideas on how to give speedmeet shape, new insights about the last speedmeet and the people attending.

Third client meeting:

Notes of the 3rd client meeting Notes of the 3rd client meeting

We enlightened Jacqueline about our concept and plans for the game and gained feedback about certain visuals (like no roasting fish at the campfire for vegetarians). Also advice about testing if we want to make everything digital and start with a small group. Test simple icebreakers, and focus on making those before our next meeting. And another important one is to make time for feedback during the speedmeet to check if everything is working properly for everyone. She will send us a follow-up e-mail with more details and things to look out for.

4th client meeting:

Notes of the 4th client meeting

This was the last quick meeting we had before the event and was about everything we still needed to know about it.

I wrote the doc for the client meetings

Link for the client meetings

STARR Reflection

Situation
Throughout the semester, we held regular client meetings with Jacqueline to align on goals, validate decisions, and receive feedback.

Task
My task was to contribute to stakeholder involvement by documenting meetings and ensuring feedback was translated into project actions.

Action
During meetings, we presented progress, asked questions, and collected feedback to stay aligned with the client’s expectations (DOT: Field – Interview / Stakeholder meeting). I documented the meetings in a structured document so the team could reference decisions and follow-up points. Feedback about inclusivity (e.g., avoiding a roasting fish visual for vegetarians) and testing scope influenced our design decisions.

Result
The meetings helped us stay on track, adapt the concept responsibly, and make decisions based on stakeholder input. This supports LO4 because it shows professional stakeholder involvement and decision-making.

Reflection
This taught me that stakeholder feedback can significantly impact design choices and ethical fit. Next time, I want to convert meeting outcomes into a clearer action list per session, so follow-ups are faster and more traceable.

Ethical considerations

In the document below I wrote down ethical considerations for our project:

Link to ethical considerations

STARR Reflection

Situation
Our project targets young adults who struggle with social contact and may experience mental health challenges, which requires careful ethical decision-making.

Task
My task was to identify and document ethical considerations relevant to our target audience and project context.

Action
I wrote an ethical considerations document that addressed privacy, psychological safety, informed participation, and responsible testing limitations (DOT: Library – Ethics and guidelines analysis, DOT: Showroom – Reporting). I also connected ethical constraints to practical decisions, such as not testing directly with the target group due to privacy policy and sensitivity.

Result
The document helped the team make responsible choices and communicate why certain research/testing approaches were restricted. This supports LO4 because it shows applying ethical standards in professional practice.

Reflection
This proof taught me that ethical thinking is not separate from design—it directly shapes what is possible. Next time, I want to add mitigation measures per risk (what we do to reduce harm) so the document becomes even more actionable.

Translations

Speedmeet

For our project we made our game in Dutch as that is the first language of our target audience. This is why we have a script for the host and a manual for the speedmeet in both Dutch and English. My contribution was actively giving feedback, quality control and helping with grammar.

Link to script pdf

Link to manual pdf

I also translated the big screen prototype to Dutch in Figma

Link to prototype

STARR Reflection

Situation
Because our target audience’s first language is Dutch, the game and supporting materials needed to be understandable and accessible in Dutch, while also remaining shareable in English for stakeholders.

Task
My task was to support translation quality, grammar, and clarity for the host script, manual, and prototype texts.

Action
I provided feedback, quality control, and grammar improvements for both Dutch and English versions of the materials, and translated prototype content in Figma to Dutch (DOT: Workshop – Collaborative editing / Quality review). This ensured that instructions and tone matched the target audience while remaining professional for stakeholders.

Result
The project materials became clearer and more accessible for the intended users and more communicable to stakeholders. This supports LO4 because it demonstrates intercultural/language awareness and professional communication standards.

Reflection
This taught me that translation is not only literal language conversion—it is also tone, clarity, and audience fit. Next time, I want to validate translated instructions with a quick readability check (short user check or peer review) to ensure they are understood instantly.